Glow OS demo, multi-site barber group

You’re looking at one barbershop group’s whole business, all 4 shops added together, over the last 12 months. Every figure is the group total unless it says otherwise; the Owner area breaks it down chair by chair.

What matters today

Estimated recoverable revenue

hiding in gaps, cancellations & forgotten clients, next 90 days

How this is worked out ▾

Today’s diary

Bookings to check, unusual stylist 4 in the upcoming diary

What this spots: a loyal client booked with someone other than their usual barber, so you can confirm before the day instead of turning them away at the desk. Glow OS never assumes a mistake or cancels; it just asks “worth a check?”

2,630 loyal clients (one go-to barber)

625 times last year a loyal client ended up with a one-off stylist

When	Client	Usually sees	Booked with	Flag
Sat 27 Jun, 07:30	Reece Y.	Drew	Jordan	Medium
Sat 27 Jun, 09:30	Alfie U.	Drew	Ricky	High
Sat 27 Jun, 14:15	Louis W.	Rio	Frankie	High
Sat 27 Jun, 14:45	Max V.	Drew	Gio	High

Confirmations Glow OS drafts, you stay in control of every send

Unusual booking, quietly checks intent so a mistake fixes itself early:

Hi Reece, you’re booked in at Hartwell & Co. Barbers on Sat 27 Jun, 07:30, with Jordan. You usually see Drew, so if that’s not what you meant just reply or call 07594 460200 and we’ll switch it. See you then!

Every other booking, now always names the stylist (Slick sends the time only):

Hi Connor, you’re booked in with Jordan on Sat 27 Jun, 06:15 at Hartwell & Co. Barbers. See you then! Reply STOP to opt out.

Lapsed clients

Client	Last visit	Gap	Visits	Avg spend

Due to rebook

Client	Last visit	Usual cadence	Status	Avg spend

New clients to make stick

Client	First visit	Visits so far

Cancellations

Date	Client	Service	Value	Reason

Bookings by month

Revenue by category

Top services by revenue

Average price by service

Service

Bookings · 12mo

Avg price

Standard gents cut

26,506

£30

Cut & beard

1,512

£38

Young man / student

4,829

£26

Mature / senior gents

2,363

£26

Children (Little Man)

683

£25

Long hair

725

£29

Average across every visit

£29.29

A standard cut is about £30, but children’s and student cuts sit near £24 to 26. If you ever raise prices, those are the ones to watch, nudge them too high and the numbers can quietly drop. Shares are of roughly 37,242 bookings over the last 12 months.

How the group grows

Growth is the clients you already have coming back more often, not chasing new faces, not fancy software.

Across all 4 shops clients average 4.3 visits a year. Lift that by even one visit each and the maths gets dramatic.

4.3

Avg visits per client · per year

33%

Came once · never returned

2,063

Loyal regulars · 6+ visits/yr

If every client across the 4 shops came back one more time this year

+£210,303

illustrative, same prices, from people who already know and trust the shops

Where the growth is, biggest and easiest first

Biggest + free

Rebooking at the chair, book the next cut before they leave. This one habit is the whole game.

£26,300

Win back lapsed clients, 2,990 across the 4 shops haven't been in for 90+ days. One friendly text.

£17,300

A second visit from one-timers, 2,363 came once and never returned.

£26,500

Fewer no-shows & cancellations, with simple reminders.

The one habit that changes everything: book every client's next cut before they leave the chair. That single change is the difference between a quiet week and a full one, in every shop.

🔒

Owner area

Glow OS quietly checks every chair in all 4 shops for money that doesn’t add up, three honesty checks, each barber compared only to their own shop’s normal. Owner-only.

Demo, use password glow2026

Spotting money going missing

Glow OS runs three honesty checks on every chair in all 4 shops and compares each barber to their own shop’s normal, never to a stranger. It says “have a look,” never “guilty.”

✓ Are the numbers real? Yes, the till and the diary reconcile exactly against the shops’ own Slick data. Nothing is made up.

✓ Did anyone fail? No. Money deleted after an appointment and never re-billed came to 1.2% at most on any chair, well within normal.

Just to be safe, a few to keep a relaxed eye on

Shop 1 · Stylist E, Shop 1 · Stylist H, Shop 2 · Stylist D, Shop 4 · Stylist B showed one soft ‘quiet eye’ signal, they earn a little less per hour than their own shop-mates, usually just quicker or cheaper cuts. Worth a relaxed glance, almost certainly nothing.

Every chair, every shop, nothing hidden 32 chairs · anonymised

Shop 1 · 12 chairs

Chair	Visits	Revenue
Stylist A clear	1,891	£61,679
Stylist B clear	1,926	£59,579
Stylist C clear	1,964	£58,252
Stylist D clear	1,506	£48,340
Stylist E quiet eye	1,487	£42,716
Stylist F clear	931	£32,138
Stylist G clear	870	£24,460
Stylist H quiet eye	870	£16,754
Stylist I clear	452	£15,635
Stylist J clear	132	£4,362
Stylist K clear	8	£135
Stylist L clear	1	£28

Shop 2 · 7 chairs

Chair	Visits	Revenue
Stylist A clear	1,886	£56,143
Stylist B clear	1,970	£53,901
Stylist C clear	1,912	£52,335
Stylist D quiet eye	1,822	£46,216
Stylist E clear	1,340	£38,330
Stylist F clear	951	£28,863
Stylist G clear	434	£12,093

Shop 3 · 7 chairs

Chair	Visits	Revenue
Stylist A clear	2,331	£75,495
Stylist B clear	2,094	£55,431
Stylist C clear	1,892	£50,358
Stylist D clear	200	£6,577
Stylist E clear	102	£1,865
Stylist F clear	2	£48
Stylist G clear	1	£10

Shop 4 · 6 chairs

Chair	Visits	Revenue
Stylist A clear	998	£30,037
Stylist B quiet eye	820	£17,260
Stylist C clear	517	£15,576
Stylist D clear	89	£2,344
Stylist E clear	64	£1,584
Stylist F clear	1	£30

Why it never accuses anyone: one small signal is not proof. It only speaks up when two or more checks point the same way, and if it ever became a real pattern, it would tell you plainly.

This is a demo. Your real numbers are waiting.